FAQs

What is the Clifton Suspension Bridge Visitor Centre?

The Clifton Suspension Bridge Visitor Centre is a free entry museum, open 10am-5pm daily. We have an exhibition which shares the story of Isambard Kingdom Brunel's design for the Clifton Suspension Bridge, the bridge's construction, completion, and how it is maintained today. 

Everything purchased online and in our Visitor Centre shop supports us as a charity.

Is Click & Collect available? 

Yes, just choose pick-up at checkout.

We are located at the Clifton Suspension Bridge Visitor Centre, Bridge Road, Leigh Woods, BS8 3PA. There is pay-and-display parking on Burwalls Road, or you can walk or cycle across the bridge free of charge.

How soon will I receive my order? 

We aim to fulfil orders within 3-5 working days. 

How will my order be delivered? 

Your order will be sent second class through Royal Mail. If you need it sooner, please contact our Shop Manager at getinvolved@cliftonbridge.org.uk.

How much is delivery? 

Standard UK postage and packaging costs £3.95. UK delivery is free for orders over £40.00 Click & collect is free.

Do you accept returns? 

Yes, please see our refund policy for more details. 

Can I order a gift for someone else? 

Yes, just make sure you have entered the correct shipping address.

How will I know my order has been placed successfully? 

You will be redirected to a confirmation page, and you will receive a confirmation email. You may need to check your junk/spam folder for this.

How do I cancel or change my order? 

Contact our Shop Manager (getinvolved@cliftonbridge.org.uk) as soon as possible by email. Orders are fulfilled soon after being received, so changes aren't always possible. 

Do you offer gift cards? 

Yes, you can purchase a gift card for the Clifton Bridge Shop here.

Where can I buy tickets? 

You can buy these through this link on our main website. We run Underground Vaults Tours from April through October and add new dates regularly.